Lock instructions are usually found in the inside zippered pocket of your NINETYGO case, if you can’t find them, the videos below will help you determine which lock you have (and how to use it). Click on the lock below that resembles yours to see step-by-step instructions for setting your combination. (Note: All of our TSA locks are preset to 0-0-0. Simply slide them open for the zippers to release.)

Usually you can find COLLECTION name, e.g: Rhine on the box, then you can match which lock you have. If you are not sure, please contact us.

LOCK STYLE #1: Collection: Rhine/ Rhine max/ Danube/ Sicily
LOCK STYLE #2: Collection: Rhine pro/ Rhine pro max/ Missouri/ Hudson/Genoa
LOCK STYLE #3: Collection: Seine/ Seine max
LOCK STYLE #4: Collection: Manhattan/ Manhattan Pro

LOCK STYLE#1

LOCK STYLE #2

When your suitcase arrives, your lock is preset to 0-0-0. To unlock your suitcase, slide the TSA lock for the zippers to release.
To reset your combination, follow the below steps,
1. Locate the pin hole next to the dial. Push pin hole with a pen or pencil.
2. Set the dial to the desired combination (ex. 8-8-8).
3. Set by sliding the TSA Lock button to the direction of the lock until you hear a "tick" sound.
4. Snap the zippers back into the lock. lf you need to reset the password, repeat steps 1-4.

Note: Please keep in mind that the password is the only key to open your suitcase.

When your suitcase arrives, your lock is preset to 0-0-0. To unlock your suitcase, slide the TSA lock for the zippers to release.
To reset your combination, follow the below steps,
1. Locate the pin hole next to the dial. Push pin hole with a pen or pencil.
2. Set the dial to the desired combination (ex. 8-8-8).
3. Set by sliding the TSA Lock button (c) to the right direction until you hear a "tick" sound.
4. Snap the zippers back into the lock.

lf you need to reset the password, repeat steps 1-4.
Note: Please keep in mind that the password is the only key to open your suitcase.

LOCK STYLE #4

STEP 1
How to locate the reset button (A)
1. Set the lock to the "on" status, (preset password is 0-0-0);
2. Open the luggage and open the inside zipper 
3. The reset button (A) is inside the luggage and near the lock
4. Each lock needs to be set up individually.
Repeat previous steps if you need to set up the other lock.

STEP2
Reset the lock
1. Set the lock to the "on" status, (preset password is 0-0-0);
2. Open the luggage. Locate the reset button (A). The reset button (A) is inside the luggage and near the lock;
3. Move the reset button (A) from position ⚪ to position 🔺  ;
4. While the luggage is open, set your personal 3-digit code. After that, return the reset button (A) back to the original position .
New code is set. 

All of our locked luggage features a keyhole that TSA airport screening agents can open using their own master key. This means your bag can be searched without it being harmed.

Hot Tip: After your trip, you may find that a TSA agent forgot to relock your bag using their master key. Try using a nail file (or something similar) to rotate the keyhole into the red dot position.